Every engagement starts with a review of your profile, so you only begin when the fit is right.
1. Before work starts
If you cancel before work begins, your payment is refunded minus any transfer or platform fees. Email growth@rabiem.com to cancel.
2. After work starts
Fees cover dedicated time, strategy and execution resources, so payments are non-refundable once a project has started.
3. Monthly plans
There are no cancellations or refunds partway through a month. Decisions to continue, change or stop are made at the check-in before the next month begins.
4. Upwork contracts
Work contracted through Upwork follows Upwork’s own dispute and refund process.
5. Questions
Email growth@rabiem.com before starting if anything in this policy is unclear.
Questions? Email growth@rabiem.com.